Privacy Policy
Who We Are
This privacy policy applies to the private practice of Dr Peter Dickinson, Consultant Clinical Oncologist, consulting via GenesisCare UK, Nova Healthcare and Leeds Teaching Hospitals NHS Trust.
For private consultations arranged through GenesisCare, GenesisCare UK Limited (company no. 05796994) acts as data controller. For NHS consultations at Leeds Teaching Hospitals, Leeds Teaching Hospitals NHS Trust is the relevant data controller.
If you have any questions about how your data is handled, you can contact us at:
Email: leedsth-tr.novasecretaries@nhs.net, Phone: 0113 206 7638 Post: GenesisCare UK, Wilson House, Waterberry Drive, Waterlooville, Hampshire, PO7 7XX
What Information We Collect
We may collect and hold the following categories of personal information:
- Contact and identity information Your name, date of birth, address, email address, and phone number — provided when you make an enquiry, book a consultation, or register as a patient.
- Medical and clinical information Details of your diagnosis, symptoms, treatment history, scan results, biopsy reports, and any other clinical information relevant to your care. This is classed as special category data under UK data protection law and is handled with the highest level of care.
- Referral information Information provided by your GP, another consultant, or a healthcare professional referring you for specialist input.
- Communication records Records of correspondence between you and Dr Dickinson’s practice, including emails, phone calls, and messages submitted via online enquiry forms.
- Payment information If you are a self-paying patient, billing information necessary to process payment for your consultation or treatment. We do not store full card details — payment processing is handled securely by a third-party provider.
- Website usage data Anonymous data about how visitors interact with this website, collected via cookies. See Section 8 for more detail.
Why We Use Your Information
We use your personal and medical information for the following purposes:
- To provide your care The primary reason we hold your information is to deliver safe, appropriate, and personalised clinical care. This includes reviewing your history, forming a treatment plan, and communicating with other members of your clinical team.
- To communicate with you To respond to enquiries, confirm appointments, send appointment reminders, and provide follow-up information related to your treatment.
- To coordinate your care With your consent, we may share relevant clinical information with your GP, referring consultant, or other healthcare professionals involved in your care — to ensure continuity and safety.
- To process payment For private patients, to manage billing and invoicing for consultations and treatment.
- To meet our legal obligations We are required to retain certain clinical records for defined periods under NHS and professional regulatory requirements, regardless of whether your care was provided privately or via the NHS.
- To improve our services Anonymised, non-identifiable data may be used to review and improve the quality of care we provide. You will never be identified from this data.
The Legal Basis for Processing Your Data
We process your personal information on the following legal grounds under UK GDPR:
- Contract performance — to fulfil our obligations as your clinical provider
- Legal obligation — to comply with our duties under healthcare law and professional regulation
- Legitimate interests — for administrative purposes directly related to your care
- Vital interests — in rare emergency situations where sharing information is necessary to protect your health or safety
- Explicit consent — where we ask for your specific agreement before using your data for a particular purpose, such as research or marketing communications
For special category medical data, we rely on the additional condition of healthcare provision under Article 9(2)(h) of UK GDPR.
Who We Share Your Information With
We will only share your information where it is necessary and appropriate. This may include:
- Your GP or referring clinician — to keep them informed of your diagnosis, treatment plan, and clinical progress, as part of joined-up care
- GenesisCare clinical and administrative staff — involved directly in organising or delivering your care
- Other treating clinicians — for example, a surgeon, radiologist, or palliative care specialist who forms part of your care team
- NHS systems — where your care involves the NHS, relevant information may be shared with Leeds Teaching Hospitals NHS Trust in accordance with NHS data governance
- Regulatory bodies — such as the GMC or CQC, where we are legally required to disclose information
- IT and administrative service providers — who support the secure operation of our systems, bound by strict data processing agreements
We do not sell, rent, or share your personal information with any third party for commercial or marketing purposes.
How Long We Keep Your Information
Clinical records are retained in accordance with NHS guidance and professional regulatory requirements:
- Adult patient records — a minimum of 8 years from the date of last treatment, or until age 25 if the patient was a child at the time of treatment (whichever is longer)
- Financial and billing records — 7 years, in line with HMRC requirements
- Enquiry and correspondence records — up to 2 years from the date of last contact, unless a clinical record has been created
After these periods, records are securely destroyed or anonymised.
Your Rights
Under UK data protection law, you have the following rights in relation to your personal information:
- Right to access — You can request a copy of the personal information we hold about you at any time (a Subject Access Request).
- Right to rectification — If any information we hold is inaccurate or incomplete, you have the right to ask us to correct it.
- Right to erasure — In certain circumstances, you may ask us to delete your personal data. Please note that clinical records cannot be erased where we are legally required to retain them.
- Right to restrict processing — You can ask us to limit how we use your data in certain situations.
- Right to data portability — You can request that we transfer your personal data to another provider in a structured, machine-readable format.
- Right to object — You can object to us processing your data in certain circumstances, including for direct marketing.
- Right to withdraw consent — Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
- To exercise any of these rights, please contact us at contactus@genesiscare.co.uk. We will respond within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Cookies
This website uses cookies — small text files placed on your device — to help us understand how visitors use the site and to improve your experience.
Essential cookies are required for the website to function and cannot be disabled.
Analytics cookies collect anonymous data about how pages are visited. We use this to understand which information is most useful to patients and to improve the site. No personally identifiable data is collected through analytics.
You can manage your cookie preferences at any time using the cookie settings option on this site. Most browsers also allow you to block or delete cookies directly through their settings.
Security
We take the security of your personal and clinical information seriously. Technical and organisational measures are in place to protect your data against unauthorised access, loss, or disclosure — including encrypted data storage, access controls, and regular security reviews.
If you believe your data has been compromised or you have a security concern, please contact us immediately at leedsth-tr.novasecretaries@nhs.net.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page will always reflect when it was last revised. We encourage you to review this page periodically.
Contact Us
If you have any questions about this policy or about how your information is handled, please don’t hesitate to get in touch.
Email: leedsth-tr.novasecretaries@nhs.net Phone: 0113 206 7638 Post: GenesisCare UK, Wilson House, Waterberry Drive, Waterlooville, Hampshire, PO7 7XX
